Precision+Analytical Services

Analytical instrument service

Find the fault.
Restore confidence.

Precision+ solves complex instrument problems by tracing symptoms to their source—then delivering a clear, defensible path back to reliable operation.

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GMP experienceQualification supportMulti-platform expertise
Troubleshooting methodEvidence led
01Observe the symptomsErrors, trends, history, and repeatability
02Isolate the subsystemTest one failure path at a time
03Verify the causeConfirm the source before corrective work
Evidence→Root cause→Reliable fix

The Precision+ difference

Not just a repair.
A reasoned diagnosis.

When symptoms are intermittent, overlapping, or difficult to reproduce, parts-swapping is expensive guesswork. Precision+ brings a disciplined troubleshooting mindset to every service call—so you understand what failed, why it failed, and what it takes to prevent a repeat.

Core capabilities

Deep technical range.
One accountable partner.

Support for the analytical platforms at the center of your laboratory—from urgent fault isolation to planned qualification work.

HPLC

Liquid chromatography

Systematic diagnosis across fluidics, detectors, autosamplers, temperature control, and data systems.

GC

Gas chromatography

Root-cause troubleshooting for pneumatics, inlets, ovens, detectors, and recurring performance faults.

MS

Mass spectrometry

Practical fault isolation spanning vacuum, ion sources, electronics, tuning, and instrument interfaces.

Services available
  • Preventive maintenance
  • Performance verification
  • Installation & relocation support
  • Technical consultation

Individual offerings

Focused service for
high-impact needs.

Defined service offerings for recurring instrument and laboratory-system challenges—delivered with the same evidence-led approach as complex troubleshooting.

Mass spectrometry01

Specialized cleaning service

Mass spectrometer cleaning

Targeted cleaning of front-end and ion-path components to address contamination-related response loss, instability, and declining analytical performance.

  • Symptom and history review
  • Controlled disassembly and cleaning
  • Reassembly and performance check
  • Clear service documentation
Ask about mass spectrometer cleaning ↗
Data systems02

Waters Empower

Windows 10 → 11 upgrades

Planned upgrade support for Empower workstations and clients moving from Windows 10 to Windows 11, with attention to compatibility, continuity, and controlled change.

  • Readiness and dependency review
  • Upgrade planning and coordination
  • Post-upgrade functional checks
  • GMP-aware documentation support
Plan an Empower upgrade ↗

Component & subsystem repair

Restore the assembly.
Recover the performance.

01

Degasser repairs

Diagnosis and repair for vacuum loss, channel faults, noise, and degassing performance issues that can undermine pump stability.

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02

Transport assembly repairs

Inspection and repair of sample transport mechanisms to restore reliable positioning, movement, and repeatable operation.

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03

Pump drive refurbishments

Mechanical and drive-system refurbishment focused on dependable motion, pressure delivery, and extended service life.

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04

GC autosampler tower repairs

Troubleshooting and repair for injection, alignment, motion, communication, and repeatability problems in autosampler towers.

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GMP & qualification

Service that respects the controlled environment.

Precision+ understands that regulated laboratories need more than a functioning instrument. Work is approached with change control, traceability, documentation, and inspection readiness in mind.

Discuss your requirements →
01
Installation QualificationDocumented verification of installation and required conditions
IQ
02
Operational QualificationEvidence that critical functions perform as intended
OQ
03
Performance QualificationSupport for confirming fitness in routine use
PQ
04
GMP-aware documentationClear records aligned with your quality system
GxP

Troubleshooting approach

Complex problem.
Clear path forward.

A structured process reduces uncertainty and keeps every decision tied to evidence.

01

Observe

Capture the symptoms, operating context, and history before changing the system.

02

Isolate

Test likely failure paths and narrow the problem to the responsible subsystem.

03

Resolve

Correct the source of the fault and confirm performance with objective evidence.

04

Document

Leave a clear record of findings, actions, and next steps for your team.

Start a conversation

Have an instrument problem
that won’t stay solved?

Share what you’re seeing. Precision+ will review the details and follow up about the right next step.

Request service or a quote ↗